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Task cannot be completed

Solution #1

  1. In the task window, click the «Can't Complete the Task» button.
  2. Select a reason - the application will return to the visit window, and the task will be marked as completed.

If the task does not have a refusal option, there will be no Can't «Complete the Task» button.

Solution #2

If there is no Can't Complete the Task button, and the task is mandatory:

  1. Take any photo or answer the required questions.
  2. In the task results, specify the reason why the task wasn’t completed.

Solution #3

The task is not mandatory. In this case, please return to the visit window and start the next task.