Can't answer the questionnaire

Solution #1

Check if the session is completed. The completed session is not editable.

Solution #2 If the visit is open:

1. Finish the visit and complete all the tasks.
2. Check updated whether the app is up to latest version.
3. Update the Master Data:
   • Android — go to the « Profile» tab and tap on «
     Data transfer/Update master data».
   • iOS — go to the « Profile» tab and tap on «Update master data».