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Contact us via email

If you don't have the option to write an appeal in the app, send your message to technical support via email.

  1. Open your email client and compose a message. Enter icsupport@inspector-cloud.com in the to field.
  2. In the message, please let us know:
    • Your name and title;
    • Indicate the organization in the interests of which you work. If you are an employee of a merchandising agency or a distributor, please include the name of your client;
    • Route number - identifier of the route or the covered zone, if you have one;
    • A detailed description of your issue. If the request relates to a specific visit, please indicate its number. If it relates to a specific store - provide its code, name or address.
  3. If you have screenshots, photos or videos relevant to your issue - please attach them to the request.
  4. Send the message.

Our Support Desk will email you a response back.