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Open Helpdesk

The Helpdesk section contains all requests sent from your organization to tech support. These can be calls from the mobile app, zendesk or email.

  1. Go to the Helpdesk tab and view the list. If there are many hits, use the filter or search.
  2. Click on the issue ID - a detailed description will open. The detailed description will include:
    - information on the appeal, for example, the current status, when and by whom the appeal was created;
    - full correspondence with technical support.